At Kasana, we want you to be completely satisfied with your purchase. If there is any issue with the product, you may return it within 3 days of delivery. Returns are only accepted if the product is faulty or not in the desired condition. To initiate a return, please contact us via WhatsApp and provide proof of the issue. Once verified, we will proceed with your return request. Please note that returns without a valid issue are not accepted. Thank you for choosing Kasana!